Hard reset

by **tomdon** » Feb 4, 2003 @ 7:49pm

eeek how long is a hard reset on my 3850 meant to take?? its been on the red compaq screen for about 20 mins now and nothing has happend?? !

by **James S** » Feb 4, 2003 @ 8:55pm

by **tomdon** » Feb 5, 2003 @ 12:35am

by **evitas13** » Feb 5, 2003 @ 9:57am

by **evitas13** » Feb 5, 2003 @ 10:01am

by **tomdon** » Feb 5, 2003 @ 11:48pm

I have followed the instructions that came with it, it goes to the compact screen like it should but thats it, it just stays like that and doesnt reset to factory settings :x.

by **Fish** » Feb 6, 2003 @ 3:26am

by **tomdon** » Feb 6, 2003 @ 1:56pm

by **Fish** » Feb 6, 2003 @ 5:09pm

Well a bad one is no good. My first one went back to the company too.

by **tomdon** » Feb 6, 2003 @ 6:31pm

how long does it take ?

by **Cameron** » Feb 6, 2003 @ 11:27pm

by **zahn** » Feb 7, 2003 @ 6:48pm

well, hard resetting the h38xx/39xx takes about 5 sec. the order is very important.

1. press and hold the calendar and the itask buttons
2. press and hold the reset button using the stylus
3. [about 5 seconds of waiting]
4. release the calendar and the itask buttons
5. release the reset button

by **tomdon** » Feb 7, 2003 @ 7:30pm

the instructions say to hold power button too :s

by **tomdon** » Feb 7, 2003 @ 7:40pm

whoohoo i think i cracked it, i got my mate to help press all the buttons, u need to have two pairs of hands to press all the buttons at same time, I guess i just wasnt pressing them enough when i tried by myself :). Thanks for the help guys

by **zahn** » Feb 7, 2003 @ 8:05pm

pressing the power button isn't necessary. [at least on my brother's 3950]

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