Asus A620BT bad pixels, Is it tolerable?
Posted: Dec 2, 2003 @ 9:58pmHey all. Bare with me, as I have to explain the ordeal.
I recently purchased an Asus A620BT through an online webstore here in sweden called "datorbutiken.com". When I, after 3 days of gazing over this beauty, started to use it more thoroughly, I noticed how a pixel in the left-bottom corner was completely wrong in colour in certain games and applications. I had been given an device with a faulty pixel, and at 320 x 240 resolution, it is more than noticable. I filled in a RMA and boxed it back to the vendor. After 4 weeks of waiting, I had recieved no reply as to what has happened to the pda, so I mailed them and asked and they replied: "1 pixel found faulty at startup, forwarded to Asus for tolerance-levels...", and I thought "tolerance-levels?", there should be no exceptions, the machine is faulty, it should be exchanged. The pixel shines through in many applications and games. I thought that the ISO 13406-2 Standard, in which certain amounts of dead/faulty pixels are allowed on retail-TFT-screens, only applied for larger TFT-screens, not on PDAs?! A PDA is a computer!
Now there might be a risk of me recieving it back UN-changed or unfixed and as an added bonus Ill have to pay the vendor for checking for errors and sending it back to me!!! I have bought a brand new Asus A620BT and havnt been able to use it more than 3 days, after owning it for 7 weeks! It sux! Im now still awaiting an answer from the vendor, so there is still a chance Asus will take it back. Until then, I was wondering what the general view is about this?
What are your thoughts, community? Help me out, please, Im goin nuts here.
Sincerely
Gimpy
I recently purchased an Asus A620BT through an online webstore here in sweden called "datorbutiken.com". When I, after 3 days of gazing over this beauty, started to use it more thoroughly, I noticed how a pixel in the left-bottom corner was completely wrong in colour in certain games and applications. I had been given an device with a faulty pixel, and at 320 x 240 resolution, it is more than noticable. I filled in a RMA and boxed it back to the vendor. After 4 weeks of waiting, I had recieved no reply as to what has happened to the pda, so I mailed them and asked and they replied: "1 pixel found faulty at startup, forwarded to Asus for tolerance-levels...", and I thought "tolerance-levels?", there should be no exceptions, the machine is faulty, it should be exchanged. The pixel shines through in many applications and games. I thought that the ISO 13406-2 Standard, in which certain amounts of dead/faulty pixels are allowed on retail-TFT-screens, only applied for larger TFT-screens, not on PDAs?! A PDA is a computer!
Now there might be a risk of me recieving it back UN-changed or unfixed and as an added bonus Ill have to pay the vendor for checking for errors and sending it back to me!!! I have bought a brand new Asus A620BT and havnt been able to use it more than 3 days, after owning it for 7 weeks! It sux! Im now still awaiting an answer from the vendor, so there is still a chance Asus will take it back. Until then, I was wondering what the general view is about this?
What are your thoughts, community? Help me out, please, Im goin nuts here.
Sincerely
Gimpy
