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d-pad problem

PostPosted: Mar 22, 2004 @ 11:16pm
by bblack7489

PostPosted: Mar 23, 2004 @ 12:07am
by Kevin Gelso

PostPosted: Mar 23, 2004 @ 1:31am
by bblack7489

Re: d-pad problem

PostPosted: Mar 23, 2004 @ 7:05am
by RedruM

PostPosted: Mar 23, 2004 @ 7:35am
by Dinan

PostPosted: Mar 23, 2004 @ 4:54pm
by Kuhout

PostPosted: Mar 23, 2004 @ 10:36pm
by Dinan

PostPosted: Mar 23, 2004 @ 11:56pm
by bblack7489

PostPosted: Mar 24, 2004 @ 1:54am
by Dinan

PostPosted: Mar 24, 2004 @ 2:00am
by bblack7489
Well, it's not the most pleasant experience. If I wanted information, I basically had to call them. I think there are only two guys who work on the PDAs. They're both very competent and very helpful if you can get them on the phone, but it's often very difficult. They couldn't figure out how to fix my screen problem so they just sent me a new device. I don't know if it helps, but my online tech support case didn't get tied into my RMA like it was supposed to. Maybe if the two are tied together in your account, that will make a difference. It took me a little over a month to get my PDA back (hence my hesitance in going through it again). I hope you have better luck than I did and that your fixed device doesn't have any more problems.
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PostPosted: Mar 24, 2004 @ 8:09am
by RedruM

PostPosted: Mar 24, 2004 @ 1:44pm
by Dinan
A month!? I wonder if I can just ask for a refund and buy a new one...

PostPosted: Mar 24, 2004 @ 7:11pm
by bblack7489