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ActiveSync disconnects

PostPosted: Jan 3, 2003 @ 6:35am
by MattMadMa
I just got a Pocket PC (a Toshiba e330 XScale) and ActiveSync often disconnects for no apparent reason. I have to get the PDA out of the cradle and reinsert it to make it sync again. Sometimes it's even worse and I have to reboot the computer to get things working (or else Windows reports a USB problem). In all cases the PDA continues to work normally, but it can't sync. I use the USB cradle that comes with the PDA and ActiveSync 3.6. I never use 3.5 though, so I don't know if it was better. Is there any solution to this problem?

PostPosted: Jan 3, 2003 @ 10:49pm
by Digital Chaos
a problem similar to this i had but with a jordy 568 and only after the euu3 update. it would sync then give a connection error about 1/2 way through and instantly disconnect. for some odd reason this wouldent happen when connected as a guest :roll: ... i e-mailed hp and they stated the obvious (soft-reset, reinstall active sync, etc...) none of which worked. so connected as a guest and did a full backup. hard-reset my device, and installed the backup. for some odd reason this worked. give it a try.

PostPosted: Jan 3, 2003 @ 11:00pm
by (TSC)Bender
Ive heard that it was an ActiveSync problem when using a USB connection. It happens to me sometime. If you can stand it and you can do it, connect using a serial connection. No mysterious drops.

PostPosted: Jan 12, 2003 @ 7:28am
by mantis

PostPosted: Jan 14, 2003 @ 6:37am
by com