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Hard reset

PostPosted: Feb 4, 2003 @ 7:49pm
by tomdon
eeek how long is a hard reset on my 3850 meant to take?? its been on the red compaq screen for about 20 mins now and nothing has happend?? !

PostPosted: Feb 4, 2003 @ 8:55pm
by James S

PostPosted: Feb 5, 2003 @ 12:35am
by tomdon

hard reset

PostPosted: Feb 5, 2003 @ 9:57am
by evitas13

hard reset

PostPosted: Feb 5, 2003 @ 10:01am
by evitas13

PostPosted: Feb 5, 2003 @ 11:48pm
by tomdon
I have followed the instructions that came with it, it goes to the compact screen like it should but thats it, it just stays like that and doesnt reset to factory settings :x.

PostPosted: Feb 6, 2003 @ 3:26am
by Fish

PostPosted: Feb 6, 2003 @ 1:56pm
by tomdon

PostPosted: Feb 6, 2003 @ 5:09pm
by Fish
Well a bad one is no good. My first one went back to the company too.

PostPosted: Feb 6, 2003 @ 6:31pm
by tomdon
how long does it take ?

PostPosted: Feb 6, 2003 @ 11:27pm
by Cameron

PostPosted: Feb 7, 2003 @ 6:48pm
by zahn
well, hard resetting the h38xx/39xx takes about 5 sec. the order is very important.

1. press and hold the calendar and the itask buttons
2. press and hold the reset button using the stylus
3. [about 5 seconds of waiting]
4. release the calendar and the itask buttons
5. release the reset button

PostPosted: Feb 7, 2003 @ 7:30pm
by tomdon
the instructions say to hold power button too :s

PostPosted: Feb 7, 2003 @ 7:40pm
by tomdon
whoohoo i think i cracked it, i got my mate to help press all the buttons, u need to have two pairs of hands to press all the buttons at same time, I guess i just wasnt pressing them enough when i tried by myself :). Thanks for the help guys

PostPosted: Feb 7, 2003 @ 8:05pm
by zahn
pressing the power button isn't necessary. [at least on my brother's 3950]