Well the fact of the matter is this. Jaybot brought up this good point. If someone asks you, "What Pocket PC do you have?" or "What PDA do you have?" or "What mobile phone do you have?"
You'll prolly answer with a specific model # I'm sure.
But the average joe, they'll say "The black one". or "I have a Dell". or "i'd have to look it up".
It's true and I agree. You and I and everyone else here knows how ignorant people can be (no offense to anyone reading this). And anyone doing Tech Support for anything computer related.
So, if you give the customer a picture that matches their device. They're bound to be able to pick the right one then. And be able to find the software without going...."Hmm, will this work on my PDA? This is my first PDA."
Either way, I don't think it hurts the people that know what they are looking for.
JJB