I have to give a nod to Justin @ ProPortable. He did reply to me almost immediately. He promised to forward my info directly to Asus right away. So far he knows how to make customers feel welcome.
However, Asus is silent as ever. I sent Asus a message regarding problems with my a716 screen the first day I got it, but I got no reply. I also sent a message about my current problem the same day I mailed Justin. I'll wait till Monday night before I start harrassing Justin & Asus to get some sort of resolution.
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