by David Horn » Mar 9, 2002 @ 11:28pm
Perhaps if you read my posts more carefully you will see that there is a real need to talk to Compaq on the phone, not that it does much good.
In my experience emails to large companies are rarely answered within two-three weeks and usually come back with utterly useless information.
Right now I don't think I'm going to get my iPAQ back without a long fight. I sent it in to have a perectly reasonable problem fixed and now all I am getting from Compaq is hassle.
The warranty expires on my iPAQ tonight at midnight, which isn't going to make anything any easier. Although it shouldn't affect the problem I'm having I know Compaq will find a way to throw it in somehow, even if it only takes another ten minutes of explaining to them on the phone what's happening.
Right now I'm just thoughly upset that Compaq could do this to someone who sent something in in good faith and has literally had it stolen from them.
I don't think I'm going to get my iPAQ back within a month, probably more if I have to take them to court over this. Suppose I lose my case? Compaq are either an iPAQ or £250 to the better. In Small Claims Courts you cannot appeal against the Judge's decision.
If I don't get my iPAQ back (I can't pay the £250, you see, I'm only a student) I'll just have to get used to life without a Pocket PC.
I'm completely and utterly depressed and so I really don't need people coming in with stories that are completely off topic - (not you, NY) and can easily be found on a FAQ on Compaq's web site, or for that matter, instantly on this brilliant forum.
Crosswind technique: "Using your peripheral vision, react to body movements, gasps, groans, and shouts from the other side of the cockpit, and always remember that it's better to be lucky than good."